ATTENTION WEB STORE CUSTOMERS:
We offer web stores powered by our website so that organizations can offer merchandise and run fundraisers online. We do offer customer service that is directly related to facets of the sale that fall under our responsibility and control. PRIOR TO CONTACTING US, PLEASE KEEP IN MIND THE FOLLOWING:
Please do not contact us just to "check" on your order, it only makes things take longer. We have hundreds, sometimes thousands of individual orders that come in during a peak time from web stores.
To read more about how the web store process works,
. NOTE: FOR MOST CUSTOM SALES, IT IS NORMAL FOR 4-6 WEEKS TO GO BY PRIOR TO RECEIVING AN ITEM YOU PURCHASED. The reason for this is we wait for the sale to end, then process orders, order blank garments, then print them, then package them. It takes 2-3 weeks (assuming no back orders) after the sale ends to do this. So if you purchased right at the beginning of the sale, 4-6 weeks could very well go by until you receive your order.
Never contact us requesting that we circumvent the organization and work out "side deals" for their merchandise, or request that we offer a "different version" of what it is that they are offering. The answer is ALWAYS going to be NO.
It is normal to receive a "ship notification" when we complete your order even if you selected local pickup / in school distribution.
Always check your landing page for your web store "the link your organization gave you" for updates after the sale ends.
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300 PENNSYLVANIA AVE.
MATAMORAS, PA. 18336
Sales Are By Appointment Only
No Walk In Service, we apologize for the inconvenience.